Created an extensive research report explaining the phenomenon of "Digital Ghosts" for a tech company in the identity verification space.

Researched and wrote a blog detailing how product managers and developers can create a product onboarding experience. The article gave tips on how to entice users and increase retention.

I ghostwrote an article for Mixpanel’s sales team about product analytics data that VC firms use to evaluate startups. I interviewed members of other companies and wrote most of the feature story.

Working with the ID.me sales team, I helped write, edit, and revise a whitepaper detailing ID.me’s philosophical and regulatory approach to digital identity. The whitepaper has been distributed to policymakers, media outlets, and sales prospects.

I collaborated with the ID.me Product Team and wrote UX copy for the ID.me Government Hub. Our team created a central page for users to access federal and state government services with ID.me. The site receives hundreds of thousands of hits per week.

To position ID.me as a leader in the healthcare identity verification space, I wrote an article explaining E-Prescribing for Controlled Substances (EPCS) mandates and procedures. I described the e-prescribing landscape and showed how healthcare companies could use ID.me to verify identity.

In 2020, state governments contracted ID.me to verify unemployment claimants’ identities. I created a script for an explainer video that guided 350,000 viewers through the identity verification process.

As part of Clutch’s content marketing efforts, I wrote an article for Teksetra about the importance of VPNs and network security during the COVID-19 pandemic.

During my time at Sports Illustrated, I covered tennis for SI.com and wrote this article about Canadian Bianca Andreescu’s first WTA title at Indian Wells. The article was listed on the homepage of SI.com and grossed thousands of pageviews.